Lifetime Warranty and Ring Care

Your ring is more than a symbol; it’s a lifelong treasure.

Your Ring, Covered for Life—Even Wear and Tear.

At Vero Diamonds, we believe your jewelry should last a lifetime and beyond. That’s why every custom engagement ring comes with a Lifetime Warranty. It’s our promise that your ring will look as stunning as the day you said “yes.”
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Free Maintenance Inspections

Regular checks to ensure your ring stays in perfect condition.

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Repairs for Defects

We’ll address any issues arising from craftsmanship or material flaws at no extra cost.

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Polishing and Cleaning

Enjoy complimentary services to restore your ring’s brilliance.

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Table of Contents

What Does Our Lifetime Warranty Cover?

Our lifetime warranty is designed to give you peace of mind, ensuring your ring stays as beautiful as the day you got it. From everyday wear and tear to inevitable maintenance, we’ve got you covered—for life.

Everyday Wear and Tear: What Does That Mean?

“Everyday wear and tear” sounds pretty broad, doesn’t it? Simply put, it means the normal things that happen to your ring as you go about your life. Scratches, loose stones, or dullness—We’ll take care of it. But there are a few things to keep in mind:

  • Side Diamonds: If any of your side diamonds pop out, we’ll replace them—no questions asked. Just remember, moderation is key. Avoid taking your ring rock climbing or to the gym 😉
  • Loose Stones: Over time, stones will become loose. When they do, we’ll tighten them to make sure everything stays secure. Make sure to take advantage of our lifetime inspection and cleaning.
  • Scratches & Polishing: We’ll buff out scratches and polish your ring to keep it looking smooth and shiny
  • Rhodium Plating: If your ring is made with white gold or includes white gold, we’ll handle the rhodium plating for life to keep it looking brilliant.
  • Ring Resizing: We offer complimentary size adjustments for your ring over its lifetime.

Here’s What You Should Know

We’re here to take care of your ring for life, but it’s a partnership. Be mindful with your ring—wear it with confidence, but not recklessness. If we notice damage beyond regular wear and tear during inspections, we’ll let you know.

We design our rings to last a lifetime, and we want you to be our client for just as long. If you ever have questions or concerns, we’re always here to help at info@verodiamonds.com.

What’s Not Covered In Our Lifetime Warranty?

Here’s what’s out of our hands:

Loss or Theft

Once you pick up your ring, you’re responsible for its safety. However, we offer a Lifetime Insurance Appraisal to help you protect your ring against life’s unexpected twists. Contact us at info@verodiamonds.com for more details.

Misuse or Extraordinary Accidents

Accidents happen, and we understand that life can get a little unpredictable. However, our lifetime warranty doesn’t cover damage from activities outside of normal daily wear. For example, while your ring is made to last a lifetime, it’s not designed for adventures like rock climbing or other high-impact activities.

We’re here to help, and if something unusual does happen, we’ll inspect your ring to assess the damage. If it’s a one-time accident, we’ll do our best to assist you. However, recurring issues or patterns of significant wear beyond normal use will not be covered under our warranty. In such cases, repair charges will apply based on the extent of the damage and will be communicated to you after our assessment.

Does The Lifetime Warranty Actually Last a Lifetime?

Yes, yes and yes! Our warranty lasts as long as the lifetime of the ring.

How Much Does It Cost?

Nothing. It’s included with your ring purchase because we think quality and peace of mind shouldn’t come with an extra price tag.

How to Actually Use the Lifetime Warranty

We’ve made it simple and seamless for you to keep your ring looking its best:

  1. Text Us: When your ring needs a sizing adjustment, buff, or polishc, just text our office number at (613) 366 8011.
  2. We’ll Schedule You: Our team will book you an appointment at the workshop at the next available time.
  3. Get Expert Care: The best part? The jeweller who made your ring will handle your service, ensuring everything is done with precision. Most services, like adjustments and polishing, are completed while you wait.

This personalized service is one of the things that makes us different—it’s all about making sure your ring gets the care it deserves without the hassle.Section that will be used on the custom engagement ring page too:

Vero Diamonds goes above and beyond with these free lifetime services:

  • Size Adjustments
    Because fingers change, and your perfect fit should too.

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  • Insurance Appraisal 

    We help you protect your ring with confidence.

Learn More

  • Lifetime Inspection and Cleaning
    Keep your ring shining like new—it’s done while you wait.

Learn More

Ready to create your custom engagement ring?

There’s never a wrong time to start. Let us guide you through every step to create a ring you’ll cherish forever.

Book an appointment now