Shipping Policy
Free & Secure Shipping
At Vero Diamonds, we aim to offer the best shipping options, no matter where you are.
- Free Shipping: We offer fast and free shipping on every order.
- Insured and Discreet Packaging: Our insured shipping box won't give away what's inside.
- Secure and Convenient Pickup Option: You can choose to ship your order to a FedEx Hold for Pickup location.
 Shipping and Delivery Information
Province |  Shipping Times |
Alberta | 1 - 4 days |
British Columbia | 1 - 5 days |
Manitoba | 1 - 4 days |
New Brunswick | 1 - 5 days |
Newfoundland and Labrador | 1 - 5 days |
Nova Scotia | 1 - 6 days |
Northwest Territories | 2 - 8 days |
Nunavut | 1 - 5 days |
Ontario | 1 - 3 days |
Prince Edward Island | 1 - 3 days |
Quebec | 1 - 5 days |
Saskatchewan | 1 - 5 days |
Yukon Territory | 3 - 8 days |
Additional InformationÂ
Duties and Taxes
All duties and/or taxes will be collected in the cart during the checkout process. You will not experience any additional duties or taxes upon receipt.
Packaging Details
Every item we send comes in our signature Vero Diamonds packaging. Engagement rings arrive in an elegant presentation box ready for your proposal. The presentation box also secures your appraisal certificate.Â
Hold For Pickup and Other Alternate Delivery Options
If your purchase is a surprise, or you are unable to be home for delivery, you may arrange for your package to be held at a FedEx Hold For Pick-Up location where it will be held for up to five business days until retrieved by you, or the person you designate. Other shipping location options include a trusted friend or family member or your work address.Â
Tracking Your Order
Once your order has shipped, you will receive a confirmation email that includes FedEx tracking information. Signature Requirements for Delivery.
Due to COVID-19, carrier policies are changing; FedEx may not require a signature upon delivery. For more information, please see the policies for Fedex. Please make arrangements for someone to be at the shipping destination
The availability of the product is determined on available stock on hand and can be delayed until stock is replenished.
Contact InformationÂ
If you have any questions or inquiries, please contact info@verodiamonds.com or call us at +1 (343) 804 - 5965. We are always here to help.